Frequently Asked Questions

Al Waseel Company is a digital brokerage firm regulated and supervised by the Saudi Central Bank (SCB). It obtained its license from SCB on [date] and under number [license number] to conduct activities supporting financing, specifically digital brokerage.

Specializing in providing digital brokerage services for financing solutions for small and medium-sized enterprises (SMEs), Al Waseel assists you in submitting financing applications, assessing your creditworthiness, and obtaining suitable financing offers from various banks and financial institutions in a user-friendly manner and with clear terms.

Waseel platform provides brokerage services for a range of financing options, including:

- Invoice and purchase order financing

- Heavy equipment and medical equipment financing

- Health insurance policy financing

- Vehicle fleet financing

- Medical claims financing

This is done through streamlined procedures and easy terms to meet your business's needs.

Yes, submitting financing applications through the Waseel platform is completely free of charge for small, medium and large enterprises.

You can apply for financing through the platform in a few simple steps:

1- Upload the required documents such as invoices, purchase orders, or insurance policies.

2- Fill out the financing application form with your basic information.

3- Receive financing offers from various financing entities.

4- Choose the most suitable offer.

5- Complete the financing procedures with your chosen financing entity.

This will save you time and effort by posting your funding request to several funding agencies at once, increasing your chances of getting more competitive offers compared to contacting each agency individually.

Yes, the financing services provided through Wasel are compliant with Islamic Sharia law through banks and institutions licensed by the Saudi Central Bank.

The application process requires some basic information and documents related to the financing request, such as: specifying the amount of financing required, the repayment period and supporting documents (bank statement, invoices, purchase orders, etc.).

You can contact the Waseel team via the Contact Us page on the website or through the available communication channels to learn more details and receive support.

Waseel platform targets small, medium, and large enterprises with existing financing needs, such as financing invoices, purchase orders, equipment, medical claims, or insurance policies, and which wish to obtain suitable financing solutions from multiple financing entities in an easy and fast digital manner.

Yes, the platform user must be one of the authorized persons in the establishment, such as the manager or owner.

Yes, Waseel platform conducts credit inquiries through SIMAH and Bayan (lists) after customer consent, in addition to verifying customer data according to Know Your Customer (KYC) requirements.

This is done to evaluate financing requests and submit them to financing entities in an organized manner, while adhering to approved regulations, instructions, and relevant regulatory bodies.

You can submit a complaint or objection through the Waseel platform's approved communication channels by filling out the designated complaint form or contacting the support team.
The complaint will be reviewed and processed according to the approved procedures, and the customer will be notified of any updates within the standard timeframe.

Waseel respects customer privacy and maintains a secure environment for data and information, while applying best security practices.